Question
Can I check I am sending a test campaign email correctly. in the right way. I have selected "send a test" the green button and then selected my email address as the recipient and then typed in my email address to the second box "Email to send test to".
Can I ask what the difference is between these two fields?
Thanks and kind regards
Answer
The recipient field pertains to the specific contact in your distribution list (from your csv file) the email will will be based around.
When you upload your distribution list, you are required to match up the CSV column titles on the left of the page with the merge tag options (that you will use to build your email) in the drop down menu to the right of this. You may use these merge tags in your content such as:
Dear {Title} {Forename} {Surname}.
As you are already aware, the Talent Q International Conference 2012 (16th-18th May 2012) is fast approaching and I am delighted to be able to share with you some more information about the conference and the booking process.....................
(Title, Forename and Surname would have been column headers in this example) If you selected your email address as the recipient and then TYPED in your email address in the 'Email to send to' the email would populate as below and send to the email you typed in:
Dear Ms Chloe Cottam,
As you are already aware, the Talent Q International Conference 2012 (16th-18th May 2012) is fast approaching and I am delighted to be able to share with you some more information about the conference and the booking process.....................
You can find more information in the Tips and Trick area in the Forum https://symphonyem.zendesk.com/forums
Kind regards
Symphony Support
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