Setting up SagePay as your Payment Provider

Quation

How do I set up SagePay as our Payment Provider?

Answer

In order to integrate your on line booking forms with SagePay you will need the SagePay Vendor Code associated with your account.

To add SagePay as a payment method, you will need to go into Events Set Up, and Payments. Select 'Add Payment Provider' and them fill out the details including the Vendor Code.

You must include the following fields on your booking form:
•    First name
•    Surname
•    Address line 1
•    Town/City
•    Postcode
•    Country
•    County (This is field is required by SagePay if payment is to be taken from overseas attendees in the US or Canada)

If a booking form does not have these fields SagePay will not allow payment (it will cause an error).

You will also need to contact Symphony for an IP address and subnet mask to allow within your SagePay account. This is so that your SagePay account will allow payment from Symphony forms. You only need to set up this IP address once for your first booking form with SagePay payment and it will then be ready for all future booking forms.

You will need to enter the following IP address and subnet mask in your SagePay account:

IP address: 089.234.020.166

Subnet mask: 255.255.255.000

Please test the form and payment process by carrying out a full transaction.

Hope this helps,

 

Symphony Support

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